Positioning GOL for Long-Term Success

At GOL, we are committed to expanding our position as a leading airline in Latin America while offering our customers low-cost fares and exceptional travel experiences.

We are taking a strategic step to strengthen our foundation by voluntarily initiating a U.S. Chapter 11 process that will help us restructure our financial obligations and improve our operations.

GOL continues to provide safe and reliable air travel service at a low cost, bringing the best travel experience to our customers. Here's what customers can expect:

  • You should continue booking travel like you always have, including using of tickets and vouchers.
  • You can earn, purchase and redeem miles through Smiles.
  • You can reach additional destinations through our codeshare and interline agreements.
Find the best flights today!

Throughout This Process, GOL is Operating as Normal

Operating flights as scheduled and all tickets and reservations remain in place
Paying employees and providing benefits as usual
Paying suppliers and commercial partners for goods and services provided on or after the filing date
Further expanding our position as a leading Brazilian airline while maintaining our purpose of ‘Being the First for All’

About the U.S. Chapter 11 Process

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The U.S. Chapter 11 process is a legal framework for restructuring businesses with operations in multiple jurisdictions. This process allows for companies to strengthen their financial position while continuing to operate as normal, subject to supervision and approval by the U.S. court system. The Chapter 11 process has been used successfully by many international airlines.

GOL is confident that initiating this process is in the best interests of its stakeholders, including employees and customers, who will continue to benefit from the Company’s affordable, safe and reliable flights as well as its best-in-class service.

Press Releases

May 27, 2024
GOL Announces Next Important Milestone in Financial Restructuring
January 29, 2024
GOL Announces Important Milestone in Legal Financial Restructuring
January 25, 2024
GOL Initiates Legal Financial Restructuring


Financial Restructuring Customer Infographic

Stakeholder Information

For Customers

Customer FAQ

For Business Partners

Partner Letter
Agency Letter
Partner FAQ

For Suppliers

Supplier Letter
Supplier FAQ

Additional Information

Court filings and other documents related to the Chapter 11 process in the U.S. are available on a separate website administered by GOL’s claims agent, Kroll, at https://cases.ra.kroll.com/GOL.

Toll-free in the U.S. and Canada: 844.553.2247
International: +1.646.777.2315



+55 (11) 2128-4700

U.S. Media Contact

Joele Frank, Wilkinson Brimmer Katcher
Leigh Parrish / Jed Repko
lparrish@joelefrank.com / jrepko@joelefrank.com
+1 212 355 4449

South America Media Contact

In Press Porter Novelli

About GOL Linhas Aéreas Inteligentes S.A.

GOL is the main Brazil airline. Since it was founded in 2001, the Company has the lowest unit cost in Latin America, thus democratizing air transport, thus democratizing air transport. The company has alliances with American Airlines and Air France-KLM, besides several codeshare and interline agreements, available to Customers, bringing more convenience and simple connections to any place served by these partnerships. With the purpose of "Being the First for All", GOL offers the best travel experience to its passengers, including: the largest number of seats and more space between seats; the greatest platform with internet, movies and live TV; and the best frequent-flyer program, SMILES. In cargo transportation, Gollog delivers orders to different regions in Brazil and abroad. The Company has a team of over14,000 highly qualified aviation professionals focused on Safety, GOL's #1value, and operates a standardized fleet of 141 Boeing 737 aircraft. For further information, visit www.voegol.com.br/ri.